Cygnus Systems
25650 Goddard Rd
Taylor, MI 48180
The leader in IT Support Services
Cygnus Systems, Inc. focuses on the unique computing, networking and application needs of small to midsized businesses and offices in the southeastern Michigan area.Services offere include Windows Server Support, IT support services,computer tech support, computer network support, LAN support and providing an IT help desk. For the past two decades, we have served thousands of organizations across every major industry. As a Microsoft Gold Certified Partner, we have stayed on the forefront of computer network technology by staying committed to utilizing the latest proven methodology for businesses like yours.
We extend beyond just technical expertise by also committing to a level of professionalism uncommon in the area of computer network support services. Our unique approach to project management and team engagement allows for a smooth transition for the implementation of new technology. Our follow-up and support services include on-site technical support, phone support and remote support and scheduled maintenance services to ensure the most effective successful installations.
Keywords: Computer Network, IT Support, Network Management, Network Support, Computer Network Support, Business Technology
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Interview Q&A
How long have you been in business?
25 Years
What is your primary product or service?
As a Microsoft Gold Partner, Cygnus Systems is in information technology company that provides Microsoft network integration and support services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Alex Burkulas is President & Founder of Cygnus Systems, Inc.. He has over 30 years of business and technology experience. Alex has worked closely with many companies across an array of industries. He has served as technical advisor and integrator in designing computer network systems and in providing the right technology solutions for small to medium sizes businesses. As an active Microsoft Certified Consultant, he is an active member of the National Computer Association and has received an "Outstanding Accomplishment" certificate for his work. Alex is a member of the Entrepreneurs' Organization and has a Bachelor's degree in Electrical & Computer Engineering from Wayne State University.
How do you differentiate yourself from other businesses in your category and area?
Cygnus Systems builds a bridge between client issues and technology solutions. We fill the gap between out of the box solutions and solutions that come out of the box. By listening to our customers, we can get to the heart of the issue and develop a practical solution that fits. Because we are at the cutting edge of technology we can bring the best solution to our clients.
Cygnus firmly believes that you get the most out of the latest technology, if you stay in the sweet spot between early adapters and early majority. Technology moves us, and we enjoy using it to help move our customers forward.
How many locations do you have and do you have plans to expand?
Two locations.
Which areas do you service?
Southeast Michigan
What are your hours of operation?
Monday - Friday, 8am -5pm
What is the best compliment anyone can give you?
"Cygnus has not only provided us with immediate resolutions to all our networking issues, but Cygnus has proven to be an extremely professional, courteous, honest, inexpensive, and reliable network solution source. Cygnus has shown an enormous effort to keep our company satisfied with excellent customer service and immaculate performance with all our somewhat uneasy requests and demands." Aerodynamics Inspecting Co, Inc.
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